Saturday, March 14, 2009

NIRMAL S. SHAH - Profile

Nirmal S. Shah

Projects Manager (India Operation)

Ahmadābād Area, India


Process oriented Project Manager with solid good (5 Years) expertise and specialization in different kind of Projects (BPO, LPO and Data Processing); I am handle the process to convert manual process to automation. Always thinking of ways to convert the every manual process automatic by this thought process I am working on Global Project. Endless process of Monitoring and problem solving is my specialty. Giving suggestions to the HODs (Head of Division) and give the highest benefit to company by my skills.

Also managing the team and coordinating with the other support divisions. Ability to handle team of 100+ team members, with multiple projects; Projects Reporting, Analysis of Production an Improvement action also the part of work.


Proficient in third party ITES/BPO and Captive units' operations Non-Voice, Training experience with enhanced People Management, Project Management, Service Delivery, Operations, Quality Assurance, Business Contingency Planning, Team Management, People Management, Motivational Skills, Team Building, Meeting Management, Data Processing, Web Research (Expert), Data Management, Good Team Leader Skill, Analysis Skills (Excellent Skills for Comparative Analysis)

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